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Home > Cyber Security > New cyber-security team member

New cyber-security team member

by | Nov 9, 2018 | Cyber Security, OIT Updates

New cyber-security team member

Introducing Graham Clements, our new Senior Consultant

We are delighted to welcome Graham Clements to our Cyber-security team. Look out for future Optimising IT Cyber-security sessions for Business Leaders, where Graham will be calling on his wealth of experience, providing pragmatic steps to protect your business.

Graham joins Optimising IT with an impressive CV

Former Head of Cyber Security Engineering for Airbus Defence & Space UK

System Design Authority for Rolls-Royce

Account CTO for UK Government contracts at Fujitsu UK

Chief design and architect of Managed Cyber Sercurity services for UK Government Departments, including Head of Infrastructure for the Office of National Statistics (ONS)

Lead Cyber, Network and Service Design Architect and Consultancy roles for blue-chip clients including Cisco Systems, Alcatel, B.P.

Dedicated experience in IT Security, Architecture and Service design, with a balanced view from both a technical and business perspective

Senior Management Team

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CONSULTATIVE APPROACH, ELEGANT IT SOLUTIONS

Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.

EXPERT TEAM, SEAMLESS INTEGRATIONS

Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.

FLEXIBILITY, CO-SOURCE OR OUT SOURCE SERVICES

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

HIGH QUALITY SERVICE, STRAIGHT TO 2ND LINE

Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

MEASURING SUCCESS, KPI DRIVEN

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.

connected with trusted technology

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