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Home > Cyber Security > Online extortion demands

Online extortion demands

by | Mar 2, 2016 | Cyber Security, Special Alerts

Special Alert – Online Extortion Demands

We have been advised by the Specialist Crime unit at Gloucestershire Constabulary that, within the past 24 hours, a number of businesses throughout the UK have received online extortion demands from a group calling themselves ‘RepKiller Team’.

Method of attack

The group have sent emails demanding payment of between £300 – £500 in Bitcoins by a certain date and time. If their demand is not met, they have threatened to launch a cyber attack against the business and its reputation by automating hundreds of negative reviews online. The demand states that once their actions have started, they cannot be undone.

What should I do?

If you have received such a demand, or if you receive one in the future, you are advised to:

Make a report to Action Fraud on 0300 123 2040 or via the online reporting tool on www.actionfraud.police.uk

Do not pay the demand

Retain the original emails (with headers)

Maintain a timeline of the attack, recording all times, type and content of the contact

All affected businesses, whether the attack is attempted or successful, should report in the first instance to Action Fraud on 0300 123 2040 or via www.actionfraud.police.uk

This latest round of threats in cyber space highlights a few key areas that all organisations need to be conscious of and address accordingly. The threat of negative online reviews will be a key issue for many B2C businesses as the modern consumer will look for assurance that the products and services offered meet our already high expectations. We also expect all of our ‘secure’ websites to be impervious to any form of tampering as well. Unfortunately, this isn’t the case either, as this news article from the BBC serves to highlight https://www.bbc.co.uk/news/technology-35706730

One thing is certain, the range and scope of threats that organisations face is evolving. If you are concerned about your current cyber security standing, please get in touch…

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CONSULTATIVE APPROACH, ELEGANT IT SOLUTIONS

Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.

EXPERT TEAM, SEAMLESS INTEGRATIONS

Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.

FLEXIBILITY, CO-SOURCE OR OUT SOURCE SERVICES

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

HIGH QUALITY SERVICE, STRAIGHT TO 2ND LINE

Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

MEASURING SUCCESS, KPI DRIVEN

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.

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