LinkedIn
Instagram
facebook
Twitter

Support: 01242 504614

Sales: 01242 388530

phone
LinkedIn
Instagram
facebook
Twitter
Home > Client Consultancy > Remove the headache of IR35

Remove the headache of IR35

by | May 13, 2021 | Client Consultancy, Managed it Services, OIT Updates, Special Alerts

Remove the headache of IR35

Mitigate risk and save money

What is IR35?

Back in March 2020 the IR35 tax announcement from HMRC understandably got companies’ heads spinning and was subsequently delayed until April 2021 due to the COVID-19 pandemic. The new tax legislation came into effect last month (April 2021), to close a loophole that has enabled individuals working in a similar way to an employee under the guise of a limited company for tax benefits.

Why IR35 is a headache for private companies

IR35 means that for private companies using contractors, income tax and National Insurance (NI) will need to be paid on behalf of the contractor.

Also, there is no clear statutory definition of a ‘Contractor’ unlike other definitions being very clear for ‘employees’ and ‘workers’. This has led to some scrutiny of HMRC, due to the unnecessary risk placed on organisations when trying to determine if IR35 applies to their contractors. The concern is that companies incorrectly determining if a contractor falls outside of IR35 could lead to HMRC tax avoidance fines.

Buy outcomes not people

Outsourcing your IT Support could be an opportune way to mitigate any risk of fines but more importantly will offer businesses a blend of skills needed to drive IT projects forward without incurring the additional tax overheads that’ll be associated with using contractors. With a Managed IT Service Provider, you will have complete control over fixed IT budgets.

Our Managed IT Services are outcomes focussed. Our straight to 2nd line Service Desk model results in a higher first contact resolution delivery to end users, with a proactive and reactive team split proven to reduce overall incidents. Our reactive team focus on rapid reaction to service incidents allowing our proactive team to focus on service requests.

The need for specialist IT skills

We provide specialist knowledge that won’t lead to large overheads in the form of salaries they can demand. We provide regular training for all our highly skilled IT Support Engineers and Cyber-security experts, removing the cost for training and the recruitment fees associated in finding talent in the first place.

We also understand that contractors typically command inflated salaries which not only incur increased costs for companies but can also frustrate full-time employees contributing the same output but on a lower wage.

Why Optimising IT can help

With our blend of skills, access to specialists in cyber security and technical project delivery (provided on demand), and efficient Service Desk IT Support model, we can help save you money, mitigate risk, and deliver the outcomes you need.

Our results speak for themselves. nGAGE, a UK-based Global specialist recruitment group – saw an uplift in their First Contact Resolution from 58% to 85% in the first month. We reduced ticket ratios from 2.8 to 1.2 per user per month within the first six months.

If you would like to find out more about our Managed IT Service offering, please get in touch by calling (0)1242 505 470 to speak to one of our IT consultants.

Contact Us

Managed IT Services

nGAGE case study

GOT A QUESTION ABOUT YOUR IT SYSTEMS AND SERVICES?

Our experts are ready and waiting to help you get more out of your business. Get in touch today!

78% Average First Contact Resolution

98.8% Average Customer Satisfaction Score

Rapid Response Time

Cyber Focused Approach

Why Choose Us

why choose us

CONSULTATIVE APPROACH, ELEGANT IT SOLUTIONS

Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.

HIGH QUALITY SERVICE, STRAIGHT TO 2ND LINE

Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

EXPERT TEAM, SEAMLESS INTEGRATIONS

Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.

MEASURING SUCCESS, KPI DRIVEN

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.

FLEXIBILITY, CO-SOURCE OR OUT SOURCE SERVICES

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

CONNECTED WITH TRUSTED TECHNOLOGY

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus odio nisi, ultrices eu magna a, auctor sagittis enim. Sed ac posuere lacus. Curabitur ultricies, sem in lacinia iaculis, orci justo ornare est, ac dictum erat diam vel erat.

CONSULTATIVE APPROACH, ELEGANT IT SOLUTIONS

Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.

EXPERT TEAM, SEAMLESS INTEGRATIONS

Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.

FLEXIBILITY, CO-SOURCE OR OUT SOURCE SERVICES

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

HIGH QUALITY SERVICE, STRAIGHT TO 2ND LINE

Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

MEASURING SUCCESS, KPI DRIVEN

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.

connected with trusted technology

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus odio nisi, ultrices eu magna a, auctor sagittis enim. Sed ac posuere lacus. Curabitur ultricies, sem in lacinia iaculis, orci justo ornare est, ac dictum erat diam vel erat.

Case study

Read Case Studies

Shonga-shonga paminta Cholo neuro na ang sudems jongoloids biway thunder majubis klapeypey shonga sa tungril planggana katagalugan lulu

Testimonials

What Our Customers Say