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Home > Cyber Security > Todd Gifford Shortlisted for Cyber Security Award

Todd Gifford Shortlisted for Cyber Security Award

by | Jun 26, 2019 | Cyber Security, OIT Updates, Special Alerts

Cyber Security Awards

Todd Gifford Shortlisted for ‘Personality of the Year’

We’re proud to announce that our Head of Consultancy, Todd Gifford has been shortlisted for the Cyber Security Awards – Personality of the Year.

Todd is an influential thought-leader within the Cyber-security world and is committed to raising the profile of Cyber-security and promoting proactive prevention among businesses and individuals. Well done and best of luck Todd, we have our fingers crossed for you!

Todd Gifford’s Cyber-security experience

20 years in IT, 12 working within Information Security related positions

Certified Information Systems Security Professional (CISSP, no. 540101)

ISO27001 Lead Auditor

Experience working within both Public and Private sector PCI DSS Expertise

Holistic GDPR Consultancy and implementation for multi-site/multi-national Public and Private organisations

Senior Management Team

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Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.

HIGH QUALITY SERVICE, STRAIGHT TO 2ND LINE

Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

EXPERT TEAM, SEAMLESS INTEGRATIONS

Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.

MEASURING SUCCESS, KPI DRIVEN

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.

FLEXIBILITY, CO-SOURCE OR OUT SOURCE SERVICES

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

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CONSULTATIVE APPROACH, ELEGANT IT SOLUTIONS

Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.

EXPERT TEAM, SEAMLESS INTEGRATIONS

Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.

FLEXIBILITY, CO-SOURCE OR OUT SOURCE SERVICES

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

HIGH QUALITY SERVICE, STRAIGHT TO 2ND LINE

Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

MEASURING SUCCESS, KPI DRIVEN

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.

connected with trusted technology

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