For us IT is personal
Our approach is simple,
we take the time to listen to
to fully understand
Our consultative approach
Here at Optimising IT we’re on a mission to change the way IT service is delivered. It’s not just the quality of our advice and expertise, it’s the way we do it that makes the difference. With people at the heart of our business and yours, dealing with IT has never been easier.
Optimising IT ask you the right questions to deliver the most efficient, seamless IT solution for your business. In our eyes, there’s no such thing as a one-size-fits-all solution as no two businesses are the same. That’s why we believe a consultative approach to any IT solution is the only way to achieve great results for our customers.
Great minds think alike
We’re attracted to likeminded, ambitious, agile, high growth businesses who realise the true potential of IT to gain that all important competitive edge. We also like to walk the talk by implementing technical solutions that are tried and tested, before we offer solutions for our customers.
Customers of H.R. Owen have very high expectations of service. To meet that expectation H.R. Owen need support partners that share the same ethos of service excellence. Optimising IT delivered that service.
As a consultative partner, Optimising IT are helping to shape the Network, IT Services and Security strategy to help underpin our ambitious growth strategy. They have taken time to understand our requirements and develop an IT strategy to meet those needs.
Optimising IT made some compelling commitments during our IT Services partnership evaluation stage. It has been refreshing that they have delivered on their promises and executed an expedited implementation program that exceeded our high expectations. This is a true partnership between Optimising IT and nGAGE to deliver a great user experience for our staff.
Expert Team, seamless integrations
Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.
When it comes to our team, we have carefully handpicked experts with a can-do attitude to customer service and valuable in-house IT experience who understand both sides of the fence. Our team is driven to deliver a friendly, high quality service, because we pride ourselves on exceeding our customers’ expectations.
- Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.
- We continually invest in training and developing our experts, keeping them abreast of the latest technical developments and cyber-security threats, to enhance our service offering and to future proof the IT solutions we deliver.
- We attract the best talent, by creating the right environment to share technical knowledge acting as a catalyst for progression. We provide extensive training; guaranteeing that all our staff start from a solid technical base and are customer service trained. We also give our people the time to explore new technology to help expand their knowledge, allowing them to bring new ideas to the table.
- Our specialist security consultants are Certified Information Security Services Professional (CISSP) accredited. Partnering with your business in a pragmatic, strategic way to minimise risks and safeguard business from daily cyber-security threats.
The Power of Business Intelligence
We are proud to show the tangible value we add to your business through monthly insight reports produced by our industry leading IT Service Management and Power BI tool.
Keeping things simple
Most of all, we like to keep things simple. We strive to simplify IT, because sometimes it can be un-necessarily complicated. We do this by communicating in a clear and straightforward way and deliver elegant solutions to transform and future proof your business.
Optimising Data Security
for Britain’s leading luxury motor dealer
H.R. Owen are the UK’s official dealer of luxury motorcars from Lamborghini, Bugatti and Ferrari to Rolls-Royce. Operating within such a prestigious market place leads to a specific type of clientele, from celebrities to royalty. H.R. Owen wanted to ensure the security of all information they possess to ensure that they are not only compliant for GDPR but are able to protect their customers.
Proudly supporting H.R. Owen