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Home > Managed it services > IT Co-Source & Out-Source

Managed IT Services

IT Co-Source & Out-Source

Depending on the size and shape of your business, you could benefit from additional skilled resource through our IT Co-source or Out-source services.

When your business has specific IT requirements or projects to manage that your IT department can’t support, Optimising IT can augment your existing IT provision and fill in the gaps.

Together, we can deliver power and complete IT solutions for your business.

IT Co-source & Out-source services
First  Contact Resolution

78% Average First Contact Resolution

Customer Satisfaction

98.8% Average Customer Satisfaction Score

Rapid Response Time

Rapid Response Time

Cyber Focused Approach

Cyber Focused Approach

Why Choose Us

IT Co-Sourcing

Co-sourcing can allow you to retain a core IT team, without the overhead of recruiting and managing additional staff with specific expertise or for variable demand. It can be a powerful solution when you already have an established in-house team or application expertise and require additional skills or resources.

Benefits of IT Co-Sourcing

We can provide various co-source managed IT solutions to help you bridge skills or resource shortages. We have a wealth of expertise built up over many years of experience and can offer anything from extra first-line helpdesk support and capacity to highly specialised project delivery.

Lower Costs

Keeping budgets in check is imperative for any business. When it comes to IT management and security, it’s not recommended to compromise on quality. Co-sourcing can achieve a balance between the two. You get access to the IT expertise and the most secure IT solutions but with lower overheads.

Access to out-sourced IT professionals means you can limit the number of IT staff in-house. Acquiring and retaining IT professionals can be complicated and time-consuming. With co-sourcing, you can retain a smaller core IT team in-house and rely on out-sourced IT professionals’ expertise.

Scalability

Should your business experience sudden growth, co-sourcing allows you to tap into extra support without hiring new IT staff. Once things settle back down, you can scale things back and put everything back into the hands of your in-house team.

chat
working system
people-oriented
first-rate service

Flexibility

Co-sourcing gives your business flexibility with IT operations. You may want your in-house IT team to deal with day to day issues, and your out-sourced team to handle project delivery or vice versa.

Internal teams may not handle more extensive projects, so out-sourcing to a team of experts can help make up any shortfalls in expertise without requiring new IT staff and costs associated with training and accreditations.

Improved Security

Co-sourcing will give you access to more knowledge, expertise and allow you to access our exclusive offerings made possible through our industry partnerships. Our team will collaborate with your in-house team, feeding off each other’s expertise to improve cybersecurity throughout the organisation.

chat

LOWER COSTS

Keeping budgets in check is imperative for any business. When it comes to IT management and security, it’s not recommended to compromise on quality. Co-sourcing can achieve a balance between the two. You get access to the IT expertise and the most secure IT solutions but with lower overheads.

Access to out-sourced IT professionals means you can limit the number of IT staff in-house. Acquiring and retaining IT professionals can be complicated and time-consuming. With co-sourcing, you can retain a smaller core IT team in-house and rely on out-sourced IT professionals’ expertise.

working gears

FLEXIBILITY

Co-sourcing gives your business flexibility with IT operations. You may want your in-house IT team to deal with day to day issues, and your out-sourced team to handle project delivery or vice versa.

Internal teams may not handle more extensive projects, so out-sourcing to a team of experts can help make up any shortfalls in expertise without requiring new IT staff and costs associated with training and accreditations.

people-oriented

SCALABILITY

Should your business experience sudden growth, co-sourcing allows you to tap into extra support without hiring new IT staff. Once things settle back down, you can scale things back and put everything back into the hands of your in-house team.

first-rate service

IMPROVED SECURITY

Co-sourcing will give you access to more knowledge, expertise and allow you to access our exclusive offerings made possible through our industry partnerships. Our team will collaborate with your in-house team, feeding off each other’s expertise to improve cybersecurity throughout the organisation.

Why Choose Us

IT Out-sourcing

More and more companies each year are out-sourcing their IT needs to skilled and experienced managed IT service companies. Out-sourcing brings many advantages over in-house IT teams and can reduce costs while improving the service your business receives.

In-House IT Challenges

Often, a small in-house IT team will struggle to maintain service over holiday periods or through sickness. They may also find they meet technical challenges that they do not have the expertise to overcome. Out-sourcing gives you access to our highly skilled team, which receives regular training and draws on its broad experience.

Benefits of IT Out-sourcing

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COST SAVINGS

Reducing operating costs is often a priority for many businesses, and with fewer staff on the books, there are plenty of savings to make. You can save on paying annual salaries and on training, personal development, reduced desk-space, and hardware.

With out-sourced IT services from us, you can obtain a fixed monthly cost, which can significantly help with budgeting.

working system

IMPROVED EFFICIENCY AND OUTPUT

The speed at which business is handled has become integral to success in the modern world. The ability to quickly scale and shift with ease is now an essential requirement for any company looking to compete. Out-souring your IT needs to Optimising IT allows your business to stay flexible while keeping operations efficient and productive.

people-oriented

INCREASED SECURITY

Centralised data systems are among some of the safest places to store information. Hosted services and solutions help prevent data breaches, and you will also benefit from reduced risk of outages.

Out-sourcing your IT can also help to out-source some of your business risks.

first-rate service

FLEXIBILITY TO SCALE

When your business experiences a sudden burst of growth, our services can be quickly scaled with no need for you to hire and train a single person. This means you can deal with change and growth more efficiently and make the most of the opportunity without getting bogged down by IT issues.

Cost Savings

Reducing operating costs is often a priority for many businesses, and with fewer staff on the books, there are plenty of savings to make. You can save on paying annual salaries and on training, personal development, reduced desk-space, and hardware.

With out-sourced IT services from us, you can obtain a fixed monthly cost, which can significantly help with budgeting.

Increased Security

Centralised data systems are among some of the safest places to store information. Hosted services and solutions help prevent data breaches, and you will also benefit from reduced risk of outages.

Out-sourcing your IT can also help to out-source some of your business risks.

chat
working system
people-oriented
first-rate service

Improved Efficiency and Output

The speed at which business is handled has become integral to success in the modern world. The ability to quickly scale and shift with ease is now an essential requirement for any company looking to compete. Out-souring your IT needs to Optimising IT allows your business to stay flexible while keeping operations efficient and productive.

Flexibility to Scale

When your business experiences a sudden burst of growth, our services can be quickly scaled with no need for you to hire and train a single person. This means you can deal with change and growth more efficiently and make the most of the opportunity without getting bogged down by IT issues.

Get in touch now to find out more about our IT Co-Source & Out-Source services and how our professional team can take your business to the next level.

FAQ

FAQs: Learn More About Our IT cosource and outsource

When would I need IT co-source services?

We provide co-sourcing services direct to our customers or partners when there is an in-house IT team already and one of the following scenarios is true:

  • You want to outsource just the service desk operation.
  • The IT team need some backup for escalations or specific technology areas.
  • You want to provide backup for a small IT team for annual leave or peak requirements.
  • You want to deliver a specific project and don’t have the skills or experience in-house.
  • You want a specific part of your infrastructure managed, like firewalls, SDWAN and networking.
  • The IT team are focused on eCommerce, development or business improvement activities.
Do you work with specific industries?

We work with a range of industries and have customers in the following sectors:

  • Financial services
  • Automotive
  • Retail
  • eCommerce
  • Construction
  • Manufacturing
  • Professional services
  • Education
  • Local government.