Leading IT services you can trust.
For us IT is personal

At Optimising IT, we challenge the way IT services are delivered. All too often IT can be over-complicated, seen as a costly investment and potentially risky for business owners and IT teams to get right.

What makes us different is our consultative approach to understand your needs to deliver elegant and future-proof solutions. We also take care to highlight any future investment decisions that may take you down the wrong path and restrict future agility, helping you to avoid costly mistakes.

What sets us above the rest

Consultative Approach, Elegant IT solutions
Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.
High Quality Service, Straight to 2nd line
Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.
Expert Team, seamless integrations
Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.
Measuring Success, KPI driven
Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.
Flexibility, Co-source or Out-source Services
Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.
Independence, but connected with trusted techonolgy suppliers
We partner with trusted technology suppliers, but we remain independent and only implement technology we know is fit for our customer’s specific needs.

Key IT Services

Cyber Security

Cyber
Security

Cyber security is now at the top of every business leader’s agenda. With new threats emerging daily, organisations need to have controls to protect themselves and their data. We have developed a comprehensive range of Cyber services, enabling organisations to reduce their risk.

Cloud Services

Cloud
Services

Harnessing the power and flexibility of the Cloud gives your business the edge, enabling you to increase speed, flexibility and resilience whist reducing costs. At Optimising IT we offer a wide range of Cloud services including storage, hosted software, antivirus, telephony, networks and backups.

Client Consultancy

Client
Consultancy

Effective, efficient IT systems are key to the smooth running of your business. We’re here to guide you through change, investment or consolidation, so you can maximise your returns, save time, and future-proof your workplace – leaving you free to concentrate on driving your business forward.

Managed IT Services

Managed
It Services

If you need to outsource or co-source your IT function, we have a solution to fit your business. Whether it’s providing desktop support for users at multiple locations, managing your networks and infrastructure or purchasing software licenses, we have the experience and contacts to help.

H.R.OWEN Case study
H.R.OWEN Case study
Cyber Security

we are
Optimising Data Security
for Britain’s leading luxury motor dealer

H.R. Owen are the UK’s official dealer of luxury motorcars from Lamborghini, Bugatti and Ferrari to Rolls-Royce. Operating within such a prestigious market place leads to a specific type of clientele, from celebrities to royalty. H.R. Owen wanted to ensure the security of all information they possess to ensure that they are not only compliant for GDPR but are able to protect their customers.

Proudly supporting H.R. Owen