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Managed IT Services & Cloud Solutions Specialists

Whether you’re looking for a full range of fully-managed IT services or one-off support packages, Optimising IT are the service providers for you.

From consultancy, staff training and system upgrades to cyber security testing, network compliance checks and much more, our award-winning, accredited and certified IT support service experts are ready to help you overcome your IT challenges.

With Optimising IT, you’re in safe hands.

Contact Resolution

78% Average First Contact Resolution

customer satisfaction

98.8% Average Customer Satisfaction Score

Rapid Response Time

Rapid Response Time

Cyber Focused Approach

Cyber Focused Approach

Accreditations

Microsoft Gold Partner
Cyber Essentials Certified
IT service and support award
ISO 27001 certified
Crown Commercial Service Supplier

How Can We Help You?

Our IT Support Services

As an industry-leading managed IT support company, we’re proud to offer a diverse range of services.
Our commitment to excellence is built into all aspects of our IT managed support options.

gears

MANAGED IT SERVICES

From providing desktop support, managing your networks and optimising infrastructure to purchasing software licenses and upgrading services, our fully managed IT solutions do all the heavy lifting for you.

microsoft logo

Microsoft 365

Optimise your workplace with best-in-class productivity and work management applications from the Microsoft 365 suite. Our licensing and management packages promise all the Microsoft tools you’ll ever need.

it consultancy

IT Consultancy

Your IT systems are key to the smooth running of your business. We’re here to guide you through change, upgrades or consolidation so that you can maximise your returns, save time and future-proof your workplace.

cyber security

Cyber Security

Strong cyber security initiatives are essential for containing dangerous digital threats. Protect your business and your data with our comprehensive range of cyber services. We can help your organisation reduce risk.

cloud services

Cloud Services

Harness the power and flexibility of the cloud. Get an edge on your competition, increase computing speed and build system resilience, all while reducing costs. At Optimising IT, we offer a wide range of cloud services.

g cloud

G CLOUD

As approved suppliers on the G Cloud-12 Digital Marketplace, Optimising IT offers a diverse collection of services, ideal for those in the public sector. Discover cloud hosting, cyber security training and more.

About Us

YOUR MANAGED IT SUPPORT PROVIDER: WHO ARE OPTIMISING IT?

As an industry-leading managed IT support company, we’re proud to offer a diverse range of services.
Our commitment to excellence is built into all aspects of our IT managed support options.

Optimising IT is the leading managed IT support provider

Optimising IT are managed IT service specialists. We’re a company with a clear and focused vision: we are here to provide quality IT support services built on a foundation of trust, simplicity and respect.

Trust — Building trust through transparent, open and honest support is at the heart of what we do.

Simplicity — We cut through the jargon to bring you clear guidance on what works for your business and budgets.

Respect — We respect your individual challenges and will always aim to understand your problems, ambitions and how we can help you.

Our team of professional IT support service experts and consultants are committed to excellence.

We pride ourselves on our premium customer service. All our solutions are completely bespoke, built on the back of our unique consultative approach. We’ll always take the time to understand your needs to deliver powerful and future-proof solutions. We also take care to highlight any future investment decisions that may take you down the wrong path and restrict future agility, helping you to avoid costly mistakes.

  • Over 100 years of combined industry-leading experience
  • Developed a fully accredited and award-winning service
  • Tailored our services to fit with all small and medium-sized businesses.

What We Do

Why Choose Our IT Support Service for Your Business?

At Optimising IT, we challenge the way IT support services are delivered.
All too often, IT can be over-complicated, seen as a costly investment and potentially risky for
business owners and IT teams to get right.

When it comes to our managed IT services, we make things simple:

IT consulting

Consultancy Is at the Heart of Our Business

Our consultative approach to IT support services ensures we really get to know your business goals and needs.

A-rated IT support service

IT Tech Support Services with Rapid Response Times

Our service desk takes you straight to qualified technical engineers. We take rapid action to solve your problems.

certified IT professionals

An Expert Service Run by Certified Professionals

Our commercially focused team of highly qualified IT staff understands the importance of quality service delivery.

KPI targets

We Hold Ourselves Accountable to Your KPI Targets

Our team is committed to high standards and impactful results. We’re always monitoring and measuring success.

reaching your goals

FLEXIBLE RELATIONSHIPS THAT ALIGN WITH YOUR GOALS

Remote work, on-site visits, co-sourced, out-sourced — whatever you need, we’re flexible in our service.

trusted supply chain

AN INDEPENDENT BUSINESS WITH TRUSTED SUPPLIERS

Despite our high-value partnership network, we remain an impartial and independent business.

Advice

CLAIM YOUR FREE IT SYSTEMS AUDIT

The pressure of IT system management can be intense. The weight of having to find staff or specialists to support your business IT requirements even more so.

At Optimising IT, we can relieve that pressure and remove the weight from your shoulders. We’ll help you take care of your business needs.

Take your first step towards a brighter future for your IT services by claiming your free system audit today. Together, we’ll review your IT structure and networks, look at your goals and objectives and create a custom-built roadmap to success.

Get A Free Review Of Your IT Setup

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GOT A QUESTION ABOUT YOUR IT SYSTEMS AND SERVICES?

Our experts are ready and waiting to help you get more out of your business. Get in touch today!

Testimonials

What Our Customers Say about Our Managed IT Support Services

Optimising IT is an award-winning IT service provider with industry-leading accreditations and partnerships with major technology suppliers. But all this means absolutely nothing without happy and satisfied customers.

So what do our previous business service clients have to say?

Case Studies

Read Our IT Support Case Studies

Get into the nitty-gritty details and discover the reality of working with award-winning IT service providers. Our case studies cover a range of businesses and IT challenges, from cyber essentials compliance to cost-effective integration of tech upgrades, promising you an insight into the kind of services we offer.

Learn more from the ground level with our in-depth looks at real-world campaigns.

News

Discover the Optimising IT Blog

Packed full of helpful resources and guides, our IT services blog is an ideal source of information for any business looking to empower their IT systems and learn about everything, from hidden cyber security risks to how to adopt cloud technology.

Our Partners

Microsoft
Office 365
Lenovo
Fortinet
Nutanix
VEEAM
Azure
Cisco
Meraki
AWS
Optimising IT partners with Microsoft
Optimising IT partners with Office365
Optimising IT partners with Lenovo
Optimising IT partners with Fortinet
Optimising IT partners with Nutanix
Optimising IT partners with VEEAM
Optimising IT partners with Microsoft Azure
Optimising IT partners with Cisco
Optimising IT partners with Meraki
Optimising IT partners with AWS